You must cancel your membership before the next billing cycle starts.

For trial memberships, please cancel 24 hours before the rebill time to ensure proper cancellation. For monthly memberships, please cancel 72 hours before the next billing cycle. Cancellations done too closely to the rebill time may not be effective until after the rebilling is completed.

Please login to the members area and open a ticket in our support center if you believe a charge was completed by mistake. If you do not have access to the members area, please create a ticket using the email address you joined with.

We wish to keep you happy even if you cancel and we hope you will come back in the future! We will correct any mistake if it is on our part. Our billing providers are world renowned and process collectively for tens of thousands of websites.