Knowledgebase: Billing
I tried cancelling my membership online but am missing my member ID.
Posted by on 26 August 2013 11:57 PM

You may use our automated membership retrieval form at http://westbill.com.

You may also log into the members area and visit the support section to open a ticket and one of our agents will reply with your member ID. If you do not have access to the members area, please create a ticket using the email address you joined with.

Before emailing, please be sure to whitelist support@westbill.com and/or check your junk/spam folder as spam filters are sometimes overly aggressive and block our automated responses.

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