Our servers are constantly monitored and maintained to ensure maximum speed. We also use a Content Delivery Network (CDN) that has servers all over the world so that you connect with the one closest to you. Our CDN is provided by the same company that handles video streaming for Netflix.

If you have a slow download speed your ISP is most likely at fault.

You may contact us anytime if you have speed problems and we will try to help you.

To contact our technical department, please log in to the members area and visit the support section to open a ticket. If you do not have access to the members area, please create a ticket using the email address you joined with.